FAQs

PrintedEasy.com is all about making ordering print online straightforward and concise. If you can’t find what you’re looking for below, please contact us.


How will I know that my order has gone through?

As soon as you have gone through the entire payment and artwork upload process you will receive a confirmation email outlining all the details of your order, including your order number.


Can I make an order over the phone?

Unfortunately we cannot accept orders over the phone.
If you are, however, having difficulties ordering online then please contact us on 01462 475 181 and we will be happy to talk you through the online ordering process.


I would like a bespoke job… What should I do?

Please complete our Request a Bespoke Quotation form with details of the required job.


How can I re-order a previous job?

Once a job is completed it can be re-ordered through the My Account page. View the order you wish to print again and then click the “Reorder” button.


What happens if I cancel my order?

If you want to cancel your order you must inform us in writing or via email. Any costs incurred for work already carried out up to the date of receiving the written notification may be charged for.


When will I receive my invoice?

Your invoice will be sent via email when your order is complete. Your invoice will also be available within the “Manage Orders” section of your account area.


What if I am not in to sign for the delivery?

As soon as your order is dispatched we will send you an email notifying you that it is on its way. You will also be informed of your 1 hour delivery slot. If you are not in to receive your order, our courier will post a notification through your letterbox. The courier will then try and redeliver 2 further times, one per day. After 3 failed deliveries, your package will be returned to Printed Easy.


What is spot colour printing?

Spot colour printing is a method that uses a different ink for each colour. If your printing only requires one, two or three colours then spot colour may have an advantage over full colour printing. Spot colours can be useful when you are trying to create something very precise, such as a specific colour for a company logo or graphic.


What is CMYK printing?

CMYK is short for Cyan, Magenta, Yellow and Key (black) and is often referred to as process or four colour printing. To reproduce full-colour images typical printing presses use four colours of ink. These colours are placed on the paper in layers of dots that combine to create the illusion of many colours.