Frequently
Asked Questions

Intro

Ordering at Printed Easy should be fast and straightforward. We've pulled together some of the questions we're asked most so you can easily find what you need.

If you can't find what you're looking for, please contact us and we'll be happy to help.

Once you've completed the payment and artwork upload process, you'll get an email to confirm that your order has gone through successfully.

Unfortunately we aren't able to accept orders over the phone.

If you're having trouble ordering online, please contact us on 01462 475 181 and we'll be happy to assist.

To create your own bespoke print job, just fill out our bespoke job form and we'll be in touch with a quote.

Once a job is completed it can be re-ordered through My Account. Find the order you'd like print again and click the "Reorder" button.

If you want to cancel your order, please get in touch via email or in writing. We might have already started work on the job, so may charge you for anything done before written notification was sent.

Your invoice will be sent via email once your order is complete. You can also find copies of invoices in the "Manage Orders" section of My Account.

We always try to give plenty of notice once an order has been dispatched. We'll always send an email to let you know it's on its way and tell you what your 1 hour delivery slot is.

If you aren't in when your order arrives, our courier will post a failed delivery notice through your letterbox. They'll try and redeliver 2 more times, one per day.

After 3 failed deliveries, your package will be returned to us.

‘Spot colour printing’ is a method that uses a different ink for each colour.

If your design only needs 1 – 3 colours, spot colour may be a better option for your print job. Spot colours are useful for highly precise jobs, like colour-matching a company logo.

CMYK is short for Cyan, Magenta, Yellow and Key (black) and is often referred to as ‘process’ or ‘four colour’ printing. To reproduce full-colour images, typical printing presses use four ink colours. These colours are laid down in a series of clustered dots that combine to create the illusion of different colours.